Privacy Policy

Welcome to Classic Immigration Solutions and Cresco Impex FZ LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, contact us or submit your details through any of our platforms including Facebook lead forms, WhatsApp and our website.

Please read this policy carefully. If you do not agree with the terms, please discontinue use of our services.

1. Who We Are

India Operations: Classic Immigration Solutions — Approved by Punjab Govt. LIC No. 050/051/M.A — operating from Delhi, Barnala and Faridkot, India.

UAE Operations: Cresco Impex FZ LLC — Licensed for University Admission Services and Documents Clearing Services — RAKEZ Free Zone, UAE.

Website: classicimmigrationsolutions.com

Contact Email: info@classicimmigrationsolutions.com

Contact Phone: +91 9971679032

2. Information We Collect

We may collect the following personal information when you interact with us:

• Contact Information — Full name, email address, phone number / WhatsApp number
• Enquiry Details — Country of interest, course or service you are enquiring about, current education level
• Location Information — City, state or country you are based in
• Communication Records — Messages, emails or WhatsApp conversations you have with us
• Facebook / Social Media Data — Information submitted through Facebook Lead Generation forms including name, email and phone number
• Technical Data — Browser type, IP address, pages visited on our website (collected automatically via cookies)

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To contact you and respond to your enquiries about study abroad, MBBS abroad, visa services or document clearing
• To provide personalised consultation and guidance based on your profile and goals
• To send you relevant information about our services, updates, new destinations and offers via WhatsApp, email or phone call
• To process your visa or university admission application
• To improve our services and understand what our clients need
• To comply with legal and regulatory requirements in India and UAE
• To follow up on your enquiry and ensure we provide you the best possible service

4. How We Share Your Information

We respect your privacy. We do not sell, trade or rent your personal information to any third parties for commercial purposes.

We may share your information in the following limited circumstances:

• University and College Partners — When processing your application, we share relevant academic and personal information with the universities or institutions you apply to
• Visa Processing Partners — We may share relevant information with authorised visa processing agencies to assist with your application
• Legal Requirements — We may disclose your information if required by law, regulation or court order in India or UAE
• Internal Operations — Between Classic Immigration Solutions (India) and Cresco Impex FZ LLC (UAE) as both entities operate under the same management to serve you

5. Facebook Lead Generation Forms

When you submit your details through our Facebook Lead Generation advertisements, your information is collected by Facebook and shared with us in accordance with Facebook's Data Policy.

By submitting a Facebook Lead Form, you consent to:

• Classic Immigration Solutions and Cresco Impex FZ LLC contacting you via phone, WhatsApp or email
• Being contacted about study abroad, MBBS abroad, visa services and related educational consultancy services
• Receiving follow-up communications about your enquiry

You may withdraw your consent at any time by contacting us at info@classicimmigrationsolutions.com

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfil the purposes outlined in this policy, or as required by applicable law.

• Active client records are retained for the duration of our engagement and up to 5 years thereafter
• Enquiry records where no service was provided are retained for up to 2 years
• You may request deletion of your data at any time by contacting us

7. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. We use cookies to:

• Remember your preferences and settings
• Analyse website traffic and usage patterns
• Support social media integrations including Facebook Pixel

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of our website.

8. Facebook Pixel

We use Facebook Pixel on our website to measure the effectiveness of our advertising, understand how visitors interact with our website and to show you relevant advertisements on Facebook and Instagram. The Facebook Pixel collects data about your website activity in accordance with Facebook's Data Policy. You can opt out of this data collection by adjusting your Facebook ad preferences.

9. Your Rights

You have the following rights regarding your personal information:

• Right to Access — You may request a copy of the personal information we hold about you
• Right to Correction — You may request correction of any inaccurate information
• Right to Deletion — You may request deletion of your personal data subject to legal requirements
• Right to Withdraw Consent — You may withdraw your consent to be contacted at any time
• Right to Opt Out — You may opt out of marketing communications at any time

To exercise any of these rights please contact us at info@classicimmigrationsolutions.com or WhatsApp +91 9971679032.

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

11. Children's Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If you believe we have inadvertently collected such information please contact us immediately.

12. Third Party Links

Our website may contain links to third party websites including university websites, visa application portals and social media platforms. We are not responsible for the privacy practices of these third party sites and encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

14. Applicable Law

This Privacy Policy is governed by the Information Technology Act 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 for our India operations, and applicable UAE data protection regulations for our UAE operations under Cresco Impex FZ LLC.